Who are you and what is your role at Testomato?
I’m Elle, and I’m the community and blog manager at Testomato. My main responsibilities include overseeing our social media accounts, providing customer support to our users, and writing blog posts.
What’s the best part of your job?
The best part of my job is getting to know our users. Their feedback and suggestions have helped bring me closer to Testomato as a project. I’m not a developer, so it’s been a real eye-opener and learning experience to hear from them and find out what we’re doing right (and what we can do better).
What’s been your favorite part of working on this project?
I’ve enjoyed watching the project grow over time. I joined Wikidi when Testomato was just about to launch its beta version. Since then, it’s been amazing to watch the way the team has worked to improve our features and moved towards new project goals. It’s nice to see how the needs of users are considered or solved, and vice versa, how the voice of our users have helped shape Testomato to the stage it’s at today.
How did you get into social media?
I kind of just fell into social media, although I’ve always had an interest. We’re very privileged to be living at a time when our interactions as a society are completely evolving. Using social media for professional purposes is completely different from a personal experience, but rewarding. I like being able to provide users with a chance to get to know Testomato and share our experiences with them.
What’s your least favorite error?
As a real-world user, I hate when I get a 404 error. It drives me crazy! I’m not the kind of person who leaves a website immediately – I’ll just keep trying in the hopes that something magically appears on the screen. It never does, so I also appreciate when websites have clever 404 pages. At least, there’s a little entertainment mixed in with the frustration.
What’s the biggest challenge for you at work?
Hmmm, I’d say it really depends on what I’m working on. The hardest part is that it’s a different challenge every week. Staying flexible and being prepared to switch gears quickly is something that doesn’t always come naturally for me. I have to stay organized and embrace change as it comes (and ignore my natural urge to resist it) so that I can always be ready to tackle whatever comes up.
Tell us one geeky fact about yourself.
I’m a complete bookworm! When I was a kid, I used to read all the time. I would read at the table during meals, walk to school and read at the same time, and sometimes, I’d stay up half the night reading. I used to hide a flashlight under my pillow so I could keep reading after my mom came to turn my light off for the night.
You can follow Elle @eceePraha where she periodically tweets about life, work, and her dogs.