August 14, 2014 by Roman Ožana

Severity Level of Alerts for Email Notifications

Whether you’ve been using Testomato for a long time or just getting started, you may have noticed that incidents have different levels of severity.

It’s true that some tests are for non-critical elements, and we thought it was about time we gave people the option to opt out of receiving alerts for these issues if needed.

So, we created a useful new setting for your Testomato projects – severity level of alerts for email notifications!  

How It Works

Last month, we released email notification delay to keep users from getting results for false or short term issues. Adding the option to select a severity level for your alerts is the next step to help increase your control over what ends up in your inbox.

Although it may be useful for some of you to receive alerts for both errors and warnings, it’s not necessary for everyone.

This new setting will allow you to select what type of alerts you’d like sent as email notifications. You’ll be able to choose the severity level a problem has to be in order for you or your team to be notified.

In other words, if a warning test fails, you can choose not to receive an email notification from us.

Warnings and Errors

Testomato tests fall into two different levels of severity – warnings and errors.

So, what exactly is the difference between a warning and an error?

The main distinction between the two is that a warning test could possibly fail as a result of a false alert, meaning that it’s probably not a critical issue. In simple terms, a warning should not affect your visitors.

Here’s a breakdown of the tests we have on Testomato:

Warnings 

The following are considered to be warnings:

  • Any timeouts (if the time required to download a page exceeds the period you have entered in a project’s settings).
  • Authentication request failures in password-protected areas.

In some cases, you can get a warning for an HTTP status code 200 OK if a timeout exceeds the period you have entered in a project’s settings.

timeout period

Errors 

Tests that fail for the following tests are considered errors:

  • HTTP Status (i.e. 404 or 500 on pages where a 200 is expected)
  • Found error message on the page (web server error pages, PHP, MySQL, etc.)
  • Text found and missing text (string tests)
  • Download Error (our Minicrawler is unable to download page content)

How to Set a Severity Level for Email Notifications

  1. Login to your Testomato account.
  2. Select the project you would like to manage or select it from the Dashboard in the right corner.
  3. Select the Settings tab.
  4. Under Notifications, select the severity level for alerts before a notification is sent to your email.
severity level of alerts

Do you prefer to receive notifications for errors only or for errors and warnings? 

Let us know in the comments below or on Facebook. You can also tweet us directly @testomatocom.

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